Appointments
If you need to cancel or change a demo appointment, contact Classic Technologies as early as possible so the schedule can be updated.
Setup and subscription fees
Some setup, deployment, support, subscription, module addon, SMS, email, payment, storage, or infrastructure costs may be non-refundable once activated, consumed, or provided by third parties.
Trials and grace periods
The platform blueprint supports configurable trials, expiry reminders, invoice creation, grace periods, restriction, suspension, and reactivation. Exact billing rules depend on the tenant agreement.
Disputes
For billing or service concerns, contact support with tenant name, invoice reference, module, date, and a clear explanation. The team will review and respond with the next step.