How to get help
Contact Classic Technologies by phone, WhatsApp, email, or the demo request form. For tenant-specific work, include your tenant name, branch, role, module, and a clear description of the issue.
Common support areas
- Appointment confirmation and virtual presentation links.
- Tenant creation, owner invite, staff invitations, and setup completion.
- Roles, permissions, branches, customers, accounts, and currencies.
- Money transfer, mobile money, banking, and forex operation flows.
- Reports, analytics, receipts, notifications, billing, trial expiry, and module requests.
Important safety note
Do not send passwords, PINs, private banking credentials, full card details, API secrets, or customer-sensitive documents through public chat. The support team should guide tenants through the correct secure process.